All Smiles
Immediately, all of the staff members greeted Karl politely, even the waitress who had been so rude the day before. When she started to realize who he was, her smile began to fade and was replaced by a horrified look. It was finally time for Karl to face the rude manager.
Calling the Manager
He asked the cashier to call for her manager again. He patiently waited for her to maker her appearance. He felt in control of the situation, standing with one hand on his hip and another holding on to his radio.