Not Listening
Karl was frustrated by the fact that nobody was listening to him and that the manager was not taking his complaint seriously. She told him that his establishment would not be serving someone “like him.” Karl was absolutely astounded. What on earth did she mean by someone “like him?”
Not Listening
Enough Was Enough
At this point, Karl felt that he had had enough. He was not going to be nice and polite anymore. He continued to try to explain the situation to her and tried to tell her that it was in her own interest to serve him just like any other customer. His next move surprised everyone there.
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Enough Was Enough